Recently, we’ve had an issue highlighted by a customer that has moved business premises. Now, when the business is listed in a Google search, the old business addressing information remains. This had been raised as a support issue and is in fact, very easy to put right.
There are 3 main ways to change your outdated business information on Google.
The first, and probably easiest way, is to contact Google directly. Follow these steps to contact Google;
The second option you have is to claim your listing. This allows you to edit any outdated and new information as required. Follow these steps to claim your listing;
The third method is to update the listing of a business that is not your own, as we may be required to do in supporting our customers. Follow these steps to do this;
With this method, you must keep in mind that your suggested changes may not be acted upon, depending on verification or ownership.
It’s very important that your business information is accurate within Google, as it is in any directory that potential customers may use. In this case, our customer needed to update a business address, but other information may need to be changed, such as contact details like email, telephony etc.
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